AstraLynk® Privacy Policy

Last updated: June 26, 2026

Thank you for using AstraLynk. We are committed to protecting your privacy and have adopted this Privacy Policy to explain our data collection, use, and disclosure practices for the AstraLynk services, including the AstraLynk website, mobile and web-based applications, and any other tools, products, or services provided by AstraLynk that link to or reference this Privacy Policy (collectively, the “Services”). The Services are owned and operated by AstraLynk Inc., a Delaware corporation.

This Privacy Policy applies to information AstraLynk collects through the Services, as well as other information provided to us online or offline by third parties when we associate that information with customers or users of the Services. This Privacy Policy does not apply to information collected from our employees, contractors, or vendors. It also does not apply to information that you ask us to share with third parties or that is collected by certain other third parties whose software or services are featured or included in the Services, as further described below.

This Privacy Policy describes, among other things:

• Personal and other information we collect about you;
• How we use your information;
• How we may share your information with third parties; and
• Your choices regarding the Personal Information we collect about you.

Consent

By accessing or using the Services, you consent to this Privacy Policy. If you do not agree with this Privacy Policy, please do not access or use the Services.

Information gathered through the Services may be transferred, used, and stored in the United States or in other countries where AstraLynk or our service providers are located. If you use the Services, you agree to the transfer, use, and storage of your Personal Information in those countries. The data protection and other laws of the United States and other countries may not be as comprehensive as those in your country. You agree that all transactions relating to the Services or AstraLynk are deemed to occur in the United States, where our servers are located.

Collection of Your Personal and Other Information

When you register for or use our Services, we collect Personal Information. By “Personal Information” we mean information that can identify or reasonably be linked to an individual, such as:

• Names;
• Personal or business addresses;
• Email addresses;
• Phone numbers;
• Organization-issued membership identifications, such as your SAG-AFTRA ID number;
• Payment and billing information, which is submitted for payment purposes and processed by our payment provider;
• Account, profile, and professional information you provide through the Services;
• Date of birth, age category, and parent or legal guardian information where required for child or minor users;
• Information contained in images, photographs, videos, audio recordings, communications, profiles, audition materials, self-tapes, scripts, sides, or other content you submit, upload, create, share, or send through the Services; and
• Information contained in any communication or content you submit to us, including customer support, legal, or compliance communications.

Information we collect through casting, audition, rehearsal, AI, and video features may include content and metadata related to user profiles, projects, roles, submissions, auditions, callbacks, offers, contracts, uploaded media, recordings, scripts, notes, annotations, review data, AI Audition Assistant inputs and outputs, representation relationships, notifications, communications, subscription status, and device, log, session, security, and usage information.

You may choose not to provide Personal Information, but this may prevent you from receiving certain features of the Services.

We also collect non-Personal Information relating to the Services, that is, information that does not personally identify an individual (“Non-Personal Information”). The Non-Personal Information we collect includes how you interact with the Services, information generally collected or logged by Internet websites or services when accessed or used by users, and information about your web browser or device accessing or using the Services.

Examples of the Non-Personal Information we collect are:

• The pages of our website or parts of our Services that you viewed during a visit;
• What information, content, or advertisements you view or interact with using the Services;
• Language preferences;
• The city and state in which you are located, but not your precise geographic location; and
• Unique identifiers that are not connected and cannot reasonably be connected to your identity.

We will not use Non-Personal Information to try to identify you, and if we associate any Non-Personal Information with information that personally identifies you, then we will treat it as Personal Information.

As discussed in more detail below, we may use cookies and other automatic information gathering technologies to gather Personal Information and Non-Personal Information. Information collected by the Services may be collected by us or by one of the third parties we utilize in providing the Services, as further described below.

Use of Your Information

We may use the information we collect to:

• Assist us in providing, maintaining, and protecting the Services;
• Set up, maintain, and protect accounts to use the Services;
• Operate casting, audition, rehearsal, AI, video, payment, subscription, communication, and account features;
• Improve our online operations;
• Process transactions;
• Provide customer service;
• Communicate with you, such as providing account-related or transaction-related communications, notices, updates, newsletters, RSS feeds, or other communications relating to the Services;
• Send or display offers and other content that is customized to your interests or preferences;
• Prevent fraud and other misuse;
• Perform research and analysis aimed at improving our products and services and developing new products or services;
• Manage and maintain the systems that provide the Services; and
• Comply with our legal obligations and exercise our legal rights.

We may also use aggregated, anonymized information to improve our products and services.

AstraLynk does not use children’s personal information, audition recordings, self-tapes, uploaded media, scripts, voice recordings, or AI Audition Assistant inputs or outputs to train general-purpose AI models unless we provide additional notice and obtain any required consent.

AstraLynk does not use children’s Personal Information for targeted advertising, behavioral advertising, profiling for advertising, or sale of children’s Personal Information.

Disclosure of Your Information

We may disclose your Personal Information to third parties as described below.

We may disclose Personal Information to provide the Services, or when you authorize or instruct us to do so, for example, when you use the Services to submit content, profile information, audition materials, or other information to other users or authorized recipients through the Services.

We may also disclose Personal Information and Non-Personal Information to Service Providers. By “Service Providers” we mean companies, agents, contractors, service providers, or others engaged to perform functions on our behalf, such as processing payments, providing data storage, hosting our website or applications, supporting communications and notifications, assisting with video, AI, analytics, security, customer support, marketing, and conducting audits. When we use a Service Provider, we require that the Service Provider use and disclose the Personal Information received from us only to provide their services to us or as required by applicable law.

We may also disclose Personal Information and Non-Personal Information to Online Tool Providers. By “Online Tool Provider” we mean a licensor of software that we include in, or use with, the Services, including an API or SDK, that provides a specialized function or service to us and that requires the transmission of Personal Information and/or Non-Personal Information to the Online Tool Provider. Online Tool Providers may have the right to use Personal Information and Non-Personal Information about you for their own business purposes. Use and disclosure of Personal Information and Non-Personal Information by an Online Tool Provider is described in its privacy policy.

We may partner with advertisers to provide you with special offers, or to advertise products or services to you. If you redeem or respond to an offer, we may provide your Personal Information to the advertiser, including your name, email address, and gender. If you answer questions or fill out surveys from an advertiser, we may share information with that advertiser. The advertiser’s privacy policy will govern its use of your information, which may include marketing of other products or services to you. You should read each advertiser’s privacy policy before providing information to that advertiser. AstraLynk does not use children’s Personal Information for targeted advertising, behavioral advertising, profiling for advertising, or sale of children’s Personal Information.

Additionally, we may disclose Personal Information to our Payment Providers. A “Payment Provider” is a third-party payment gateway provider or provider of other payment services. Payments for the Services are processed by Stripe. AstraLynk does not store full payment card numbers. Stripe may process payment and billing information under its own terms and privacy policy. AstraLynk may store payment-related and entitlement-related information, such as Stripe customer IDs, subscription IDs, billing status, plan, invoice status, and related transaction records. You can learn more by reviewing Stripe’s Privacy Policy at https://stripe.com/privacy.

We may also disclose your Personal Information to third parties when we believe, in good faith and in our sole discretion, that such disclosure is reasonably necessary to: (a) enforce or apply the terms and conditions of the Services, including investigation of potential violations; (b) comply with legal or regulatory requirements or an enforceable governmental request; (c) protect the rights, property, or safety of us, our users, or other third parties; (d) submit insurance claims, cooperate with insurance investigations, and fulfill insurance subrogation activities; (e) prevent a crime or protect national security; or (f) detect, prevent, or otherwise address fraud, security, or technical issues.

Finally, we reserve the right to transfer information, including your Personal Information, to a third party in the event of a sale, merger, or transfer of all or substantially all of the assets of our company relating to the Services, or in the unlikely event of a bankruptcy, liquidation, or receivership of our business. We will use commercially reasonable efforts to notify you of such transfer, for example, via email or by posting notice on our website.

We may also disclose Non-Personal Information, aggregated with information about our other users, to our clients, business partners, merchants, advertisers, investors, potential buyers, and other third parties if we deem such disclosure, in our sole discretion, to have sound business reasons or justifications.

Cookies and Automatic Information Gathering Technologies

Every time you use the Services, such as when you access a Service webpage or navigate to a specific location within a Service mobile or web application, we may collect Personal Information and Non-Personal Information regarding that use. For example, to improve our Services, we may collect how, when, and which parts of the Services or their features you use, and we may use your device’s unique identifier or other unique identifiers to assist us in collecting and analyzing this data.

To assist us in collecting and storing this information, we may employ a variety of technologies, including cookies, local browser storage, web beacons, pixels, and tags. A cookie is a small amount of data a website operator, or a third party whose content is embedded in that website, may store in your web browser and that the website operator or, as applicable, the third party, can access when you visit the website. A web beacon, pixel, or tag is a small, usually transparent image placed on a web page that allows the operator of that image, which may be the operator of the website you visit or a third party, to read or write a cookie.

Your operating system and web browser may allow you to erase information stored in cookies and local browser storage. If you do so, you may be required to log in to the Services again, and you may lose some preferences or settings. You may also be able to set your browser to refuse all website storage or to indicate when storage is permitted, but some features of our Services may not function properly without it. We may use cookies to keep you logged in, save your preferences for the Services, and collect information about how you use our Services.

An Online Tool Provider may collect information automatically, in which case Personal Information and Non-Personal Information it receives are subject to the Online Tool Provider’s privacy policy. Some Online Tool Providers may allow you to opt out of certain collection and/or uses of your information.

Transparency and Choice; Privacy Requests and Signals

You may request access to your Personal Information by sending an email to legal@astralynk.com. We will try to locate and provide you with your Personal Information and give you the opportunity to correct this data, if it is inaccurate, or to delete it at your request. In either case, we may need to retain certain information for legal reasons or for legitimate business purposes.

You may also remove content that you post to the Services using the deletion or removal options within the Services, where available. However, we and you may not be able to control information that you have already shared with other users or made available to third parties through the Services.

If you need further assistance with removing any content you posted through the Services, you can email us at legal@astralynk.com. Removal of your posted content may not ensure complete or comprehensive removal from our computer systems.

Please be aware that if you request us to delete your Personal Information, you may not be able to continue to use the Services. Also, even if you request that we delete your Personal Information, we may need to retain certain information for a limited period of time to satisfy our legal, audit and/or dispute resolution requirements.

We may ask you to identify yourself and describe the information you want to access, correct, or delete. We may decline requests that are unreasonably repetitive, require disproportionate technical effort, jeopardize the privacy of others, would be extremely impractical, or relate to information that is not associated with your Personal Information.

Where we provide information access or correction, we generally do so free of charge, except if doing so would require a disproportionate effort. We may require you to verify your identity to our satisfaction before providing access to Personal Information.

Please be aware that if you request us to delete your Personal Information, you may not be able to continue to use the Services. Even if you request deletion, we may need to retain certain information for a limited period of time to satisfy legal, audit, security, compliance, or dispute resolution requirements.

You can opt out of receiving marketing emails from us by clicking the unsubscribe link in those emails. Please note that it may take up to ten business days for your opt-out request to be processed. Even if you opt out of marketing emails, we may continue to send certain account-related emails, such as notices about your account and confirmations of transactions you have requested.

Some browsers and devices transmit “Do Not Track,” Global Privacy Control, or similar privacy signals. We will respond to such signals where required by applicable law. Some features of the Services may still require strictly necessary cookies or similar technologies to function.

Certain State Residents

You may be aware that there are various state data privacy laws currently in effect in the United States. Our Services are not currently subject to any state laws providing rights in connection with Personal Information. However, we do provide notice and transparency about our collection and use of Personal Information as described in this Privacy Policy.

Residents of Canada

If you have an objection to the use of your Personal Information as described in this Privacy Policy, you may file a complaint by sending an email to legal@astralynk.com. We will attempt to accommodate your objection or complaint, but you understand that, to the extent you object to our processing of Personal Information that is necessary for us to provide the Services to you, certain features and functionalities of the Services may no longer be available to you.

Nothing in this Privacy Policy prejudices your rights to file a complaint with the Office of the Privacy Commissioner of Canada and/or with any other applicable data protection authorities.

Residents of Nevada

We do not sell your Personal Information. However, you may contact us at legal@astralynk.com with questions.

Children and Minor Users

We collect, use, and disclose Personal Information from users under 13 years of age with the consent of their parent or legal guardian, as set forth in our Children’s Privacy Notice. Please review our Children’s Privacy Notice for additional detail, including your rights as a parent or legal guardian with respect to your child’s Personal Information.

AstraLynk’s age-based registration model may classify Actor users as a COPPA Child under 13, a Minor Actor aged 13 through 17, or an Adult Actor aged 18 or older. Users under 13 may be required to complete the COPPA parental consent process before account access or certain Services are enabled. Minor Actors aged 13 through 17 may be subject to guardian authorization or acknowledgement requirements.

In order to provide certain Services we offer, we may need to collect Personal Information about children under the age of 13 from a child’s parent or legal guardian. To the extent that you are providing such information, you represent and warrant that you are the parent or guardian of the minor whose Personal Information you are providing and that you have all necessary permissions and legal ability to do so.

If we learn that someone under 13 has provided Personal Information through the Services and their parent or legal guardian has not consented to our collection, use, and disclosure of their child’s Personal Information, we will use reasonable efforts to remove that information from our databases. If we learn that Personal Information from users younger than 13 years of age has been collected, we will take reasonable measures to delete such data from our records.

If you are a parent or legal guardian and become aware of any data we may have collected from your child for which you have not provided your consent, or if you have any questions regarding AstraLynk’s data collection practices, please contact us at legal@astralynk.com.

Parents and legal guardians may request access to, correction of, or deletion of their child’s Personal Information, or may withdraw consent for further collection, use, or disclosure of their child’s Personal Information, by contacting legal@astralynk.com. If consent is withdrawn, the child’s account access may be restricted, and AstraLynk may stop providing Services to that child where continued use would require the collection, use, or disclosure of the child’s Personal Information.

AstraLynk does not use children’s Personal Information for targeted advertising, behavioral advertising, profiling for advertising, or sale of children’s Personal Information.

Information Security

We utilize reasonable information security measures to safeguard your Personal Information against unauthorized access, modification, or destruction. For example, we utilize Transport Layer Security (TLS), or similar encryption technology, when sensitive data is transmitted over the Internet, and use firewalls to help prevent external access into our network.

However, no data transmission over the Internet and no method of data storage is fully secure. Therefore, while we strive to use commercially acceptable means to protect your Personal Information, we do not guarantee its security.

We restrict access to Personal Information in our possession to our employees, Service Providers, and Online Tool Providers who need to know that information in order to operate, develop, improve, or support our Services.

Third-Party Websites

Please note that the Services may link or integrate with third-party sites, services, or apps. We are not responsible for the privacy or security policies or practices or the content of such third parties. Accordingly, we encourage you to review the privacy and security policies and terms of service of those third parties so that you understand how they collect, use, share, and protect your information.

Changes to this Policy

We may modify or update this Privacy Policy periodically by posting the updated policy on this page. You can always check the “Last Updated” date at the top of this document to see when the Privacy Policy was last changed.

If we make material changes to this Privacy Policy, we will notify you by reasonable means, which may include email or posting a notice on our website before the changes become effective. Where required by law, we may provide additional notice or request additional consent for material changes affecting children’s or minors’ Personal Information.

We encourage you to check this Privacy Policy from time to time. If you do not agree to changes to this Privacy Policy, you must stop using the Services after the effective date of such changes.

Questions

To ask questions about our Privacy Policy or to lodge a complaint, contact us at:To ask questions about our Privacy Policy or to lodge a complaint, contact us at:
AstraLynk
Email: legal@astralynk.com